BitGoSpace
Privacy Policy
Privacy Policy
Last Updated: 29th February, 2025 At BitGoSpace, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.🔍 1. Information We Collect
We may collect the following types of information:- Personal Details: Name, email address, phone number, and wallet addresses.
- Account Data: Login credentials, password (hashed), verification status.
- Financial Information: Deposit history, trading activity, withdrawal requests.
- Device & Technical Info: IP address, browser type, device model, OS.
- Usage Data: Pages visited, time spent, clicks, interaction logs.
📦 2. How We Use Your Information
We use your data to:- Create and manage your BitGoSpace account
- Process deposits and withdrawals
- Run automated arbitrage trades on your behalf
- Communicate updates, alerts, and promotions
- Ensure security, fraud prevention, and legal compliance
- Improve our services and user experience through analytics
🛡️ 3. How We Protect Your Data
- Bank-level encryption for stored and transmitted data
- Strict access controls for internal teams
- Regular security audits to detect and prevent breaches
- Secure APIs to connect your exchange accounts without full access to funds
🌍 4. International Data Transfers
BitGoSpace operates globally. Your data may be transferred and stored in servers outside your country. Wherever your data is processed, we ensure it's protected with industry-standard safeguards.⏱️ 5. Data Retention
We retain personal data only as long as necessary for:- Operational and legal obligations
- Account and activity audits
- Security monitoring
🔗 6. Third-Party Services
We may use trusted third-party providers for:- Cloud hosting (e.g., AWS, Google Cloud)
- Analytics (e.g., Google Analytics, Hotjar)
- Payment gateways (if applicable)
🍪 7. Cookies
We use cookies to:- Store your preferences
- Track usage analytics
- Enhance performance and security
🧑⚖️ 8. Your Rights (EU/UK/California Users)
You have the right to:- Access the personal data we hold about you
- Request correction, deletion, or limitation of your data
- Opt out of marketing communications
- Request data portability (copy of your data)
🚫 9. Children’s Privacy
BitGoSpace does not knowingly collect personal data from children under the age of 13 (or 16 in some regions). If we learn this has happened, we delete the data immediately.📬 10. Contact Us
If you have any questions, concerns, or complaints about this policy, contact: Privacy Officer BitGoSpace 📧 support@bitgospace.com🌐 www.bitgospace.com
✅ Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.